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Building Better Public Services: A Guide for Practitioners and Students



for decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable programs and services. Governments are beginning to acknowledge that they can’t own every issue and increasingly look to collaboration, networking and consultation at many levels as they design and develop polices, programs and service delivery mechanisms. Building Better Public Services explores the challenges facing…

Building Better Public Services

Author : Tony Dean  |  Pub Date : 2015-08-13  |  Publisher : FriesenPress

ISBN 10 : 9781460269749
ISBN 13 : 1460269748

For decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable program..


The Politics Of Ontario

Author : Cheryl N. Collier  |  Pub Date : 2016-12-07  |  Publisher : University of Toronto Press

ISBN 10 : 9781442609129
ISBN 13 : 1442609125

The Politics of Ontario is the first comprehensive book on Ontario's politics, government, and public policy since Graham White's The Government and Politics of Ontario in 1997...


How To Run A Government

Author : Michael Barber  |  Pub Date : 2015-03-12  |  Publisher : Penguin UK

ISBN 10 : 9780141979595
ISBN 13 : 0141979593

Billions of citizens around the world are frustrated with their governments. Why is this? And what can we do about it? In this groundbreaking book Michael Barber draws on his wealt..


Ten Steps To A Results Based Monitoring And Evaluation System

Author : Jody Zall Kusek  |  Pub Date : 2004-06-15  |  Publisher : World Bank Publications

ISBN 10 : 9780821389072
ISBN 13 : 0821389076

This Handbook provides a comprehensive ten-step model that will help guide development practitioners through the process of designing and building a results-based monitoring and ev..


Reforming The Public Sector

Author : Giovanni Tria  |  Pub Date : 2012-06-13  |  Publisher : Brookings Institution Press

ISBN 10 : 9780815722892
ISBN 13 : 0815722893

Many countries are still struggling to adapt to the broad and unexpected effects of modernization initiatives. As changes take shape, governments are challenged to explore new refo..


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